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TekProvider

Privacy Policy

TekProvider’s Privacy Policy outlines the privacy practices related to TekProvider's websites, products, online services, and applications.

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties in Mexico (the “Law”), and consistent with TekProvider’s commitment to safeguarding the personal data of its clients, website visitors, and prospective clients, we provide the following notice.

Your privacy is important to TekProvider. This Privacy Policy describes how we collect, use, transfer, and store your information. Please take a moment to become familiar with our privacy practices and contact us if you have any questions.


Data Controller

Data Controller

The affiliated and/or subsidiary companies covered by this policy include:

Tek-Provider, S.A. de C.V.
Tek-Finauto, S.A. de C.V.

For matters relating to the processing of personal data, you may contact us at: info@tekprovider.net or via our direct phone line: +52 33 3003 2130.

For purposes of this policy, 'processing of personal data' includes the collection, storage, use, access, disclosure, handling, exploitation, transfer, and/or disposition of personal information.


Collection and Use of Personal Information

Personal information refers to data that can be used to identify or contact an individual. You may be asked to provide personal information at any time when contacting TekProvider or one of its affiliates or subsidiaries. TekProvider may share this information internally and use it in accordance with this Privacy Policy. We may also combine it with other information to improve our products, services, content, and advertising.


Information We Collect

When contacting TekProvider through our website or other means, we may collect various types of information including your name, mailing address, phone number, email address, the company you represent, your contact preferences, and the TekProvider products or services you are interested in.

TekProvider does not collect sensitive personal information. All personal data collected is intended solely for identification and contact purposes. Except as otherwise permitted by applicable law, TekProvider does not transfer your personal information to third parties without your consent.


Use of Cookies

Cookies that exist or may exist on the www.tekprovider.net website are used exclusively to facilitate user navigation. No sensitive personal data is collected through these cookies.


ARCO Rights (Access, Rectification, Cancellation, and Objection)

Under the Law, individuals have the right to access, rectify, cancel, and object to the use of their personal data—commonly known as ARCO rights. To exercise these rights, you must prove your identity as the data subject or, if acting through a legal representative, provide proof of representation. This requirement exists to ensure that only you or your authorized representative can control the use of your personal data.

Acceptable forms of proof include:
- A notarized document (e.g., power of attorney);
- A signed letter of authorization witnessed by two individuals;
- A sworn statement made by the data subject in person.

To exercise your ARCO rights, please send a request via email to: info@tekprovider.net.


International Compliance: GDPR and CCPA

TekProvider is committed to complying with applicable international data protection regulations, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).


GDPR Compliance (European Union)

If you are located in the European Economic Area (EEA), you are entitled to additional rights under the GDPR. These include:

- The right to access your personal data.
- The right to rectification of inaccurate or incomplete data.
- The right to erasure ('right to be forgotten').
- The right to restrict processing.
- The right to data portability.
- The right to object to processing.
- Rights related to automated decision-making, including profiling.

TekProvider processes your data only where there is a lawful basis, including your consent, the performance of a contract, compliance with a legal obligation, or legitimate interests pursued by TekProvider. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

If you believe your data protection rights have been violated, you may lodge a complaint with your local data protection authority in the EU.


CCPA Compliance (California, USA)

If you are a California resident, you have specific rights under the CCPA, including the right to:

- Know what personal information we collect, use, disclose, or sell.
- Request deletion of your personal information.
- Opt out of the sale of personal information (Note: TekProvider does not sell your personal information).
- Non-discrimination for exercising your CCPA rights.
To exercise your rights under the CCPA, you may submit a request to info@tekprovider.net. Please include sufficient information to verify your identity.


Consent

By using this website, you implicitly accept the terms of this Privacy Policy, as no sensitive personal data is collected through the site in accordance with the Law.

Last updated: May 2025